Wet weather can bring some serious considerations, please see our Emergency Maintenance Procedure below, along with some tips to follow when heavy rain is forecast.
EMERGENCY REPAIRS include such situations as:
In the event of one of the above emergency situations, please contact the relevant emergency contractor – these are listed on Page 2 of your Tenancy Agreement or by CLICKING HERE. Please note that while it is still raining, repairs cannot be undertaken for the safety of contractors.
Below are some tips to protect your property with heavy rain forecasted:
Please ensure to take photos of the location where the leak is coming from and email across to our office (this might be needed for potential insurance claims or to provide to contractors to make repairs easier to locate).
Our office will endeavour to respond to any emergencies that come through as quickly as possible. Please take into account, repairs will need to be prioritised in order of urgency.
In the event of an issue occurring with the lift (if applicable), garage door or fire services (pumps, alarms etc) outside of office hours, please email firstname.lastname@example.org.